Terms & Conditions

General Information

Gift cards are valid for 12 months unless otherwise stated.

Payment Methods

All payments will be deducted from your account immediately after purchase.

Sale and Discount Terms

If you have received a discount code from us, it cannot be used with any other offer or promotion we have. A discount code and a store credit cannot be used at the same time, and only one can be used per order. If you have two discount codes, only one can be used per order. If we are running sales or promotions, a discount code cannot be used at the same time. Discount codes are valid for 30 days from the date of issue, unless otherwise stated.

Shipping

All shipping times listed in Checkout and under Shipping are normal delivery times and do not take into account possible delays due to circumstances in the shipping process like the processing time/shipping delays and other unforeseen circumstances.

Unfortunately, some countries charge customs fees/duties. We ship from the Netherlands (European Union), so all orders from here to countries outside the European Union may be subject to customs.

How your country selects which shipments to inspect and charge customs on is based on the rules of each individual country and is unfortunately beyond our control. Some countries do not charge duty under certain thresholds.

We cannot refund any shipping costs due to delays.

We cannot be held responsible for if an incorrect address has been provided and will need to wait for the parcel to be returned before taking any action.

Parcels that have not been collected/accepted or sent back due to unpaid customs will be charged €34.

Orders with insufficient address details will be charged €15.

Your order will be considered delivered when the DHL GPS tracking indicates that the courier has been to your address and received a signature.

Express shipping fees are non-refundable.

Returns Policy

We reserve the right to refuse any returns that do not comply with our returns policy.

Site Overview

This website is owned and operated by WCM Performance. Throughout the website, the terms “we”, “us” and “our” refer to WCM Performance. WCM Performance offers this website, including all information, tools, and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools added to the current store will also be subject to the Terms of Service. You may review the most current version of the Terms of Use at any time by visiting this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the Website following the posting of any changes will mean you accept those changes.

Any new features or tools added to the current store will also be subject to the Terms of Service. You may review the most current version of the Terms of Use at any time by visiting this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the Website following the posting of any changes will mean you accept those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.